Our Privacy Policy


Kurrajong Kids Early Learning Centre
Last updated: 15 October 2026

1. Our Commitment to Privacy

At Kurrajong Kids Early Learning Centre, we respect the privacy of our children, families and community.

We are committed to protecting personal information and handling it responsibly, securely and transparently.

This Privacy Policy explains how Kurrajong Kids Pty Ltd collects, uses, stores and discloses personal information through our website, online enquiry forms, social media platforms and enrolment enquiry processes.

We handle personal information in accordance with applicable Australian privacy legislation, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where applicable, together with relevant Victorian early childhood education and care requirements.

2. Information We Collect

When you interact with Kurrajong Kids through our website, social media pages or online forms, we may collect personal information including:

      • Parent or guardian names

      • Email addresses and telephone numbers

      • Information about your child’s age or intended enrolment

      • Preferred days of care and anticipated commencement dates

      • Information voluntarily provided through enquiries or correspondence

      • Information about how visitors interact with our website

    When families progress to formal enrolment, additional information may be required, including information relating to a child’s health, wellbeing, development and individual care requirements.

    Sensitive information will be collected and managed with appropriate safeguards and in accordance with applicable legal requirements.

    3. How We Collect Information

    We may collect personal information when you:

        • Complete an expression of interest or enrolment enquiry form

        • Contact us through our website, email or telephone

        • Submit an enquiry through Facebook or Instagram

        • Communicate with our team about childcare availability or enrolment

        • Interact with our website or online services

      We generally collect personal information directly from parents, guardians or individuals making an enquiry.

      4. How We Use Your Information

      We collect and use personal information for purposes connected with operating our early learning centre, including to:

          • Respond to enquiries and requests for information

          • Contact families regarding enrolment opportunities and availability

          • Maintain expressions of interest and prospective enrolment records

          • Arrange centre tours, meetings or follow-up communications

          • Provide information about our programs and services

          • Manage enrolments and meet applicable legal and regulatory obligations

          • Improve our website, communication and services

        We may also provide updates about Kurrajong Kids where permitted by law.

        You may request to stop receiving promotional communications at any time.

        Submitting an expression of interest does not guarantee an enrolment placement.

        5. Facebook, Instagram and Online Advertising

        Kurrajong Kids may use Facebook, Instagram and other online platforms to share information about our centre and promote enrolment opportunities.

        When you submit an enquiry through a Facebook or Instagram lead form, the information you provide may be made available to Kurrajong Kids through Meta’s advertising and business tools.

        We use this information to respond to your enquiry and communicate with you about our services.

        Information collected directly by Meta is also subject to Meta’s own privacy practices and policies.

        6. Website Cookies and Analytics

        Our website may use cookies and similar technologies to support website functionality, understand visitor activity and improve the online experience.

        Depending on the services enabled on our website, these technologies may collect information such as browser type, device information, pages visited and general website usage.

        Third-party services, including social media and analytics providers, may also use cookies or similar technologies where integrated into our website.

        You can manage or restrict cookies through your browser settings. Some website functions may be affected if cookies are disabled.

        7. Sharing Personal Information

        Kurrajong Kids does not sell personal information to third parties.

        We may share personal information where reasonably necessary with:

            • Authorised Kurrajong Kids employees responsible for responding to enquiries or managing enrolments

            • Service providers supporting our website, email, communications, information technology or enrolment administration

            • Government departments, regulatory authorities or other parties where required or authorised by law

            • Other parties where you have provided consent or disclosure is otherwise legally permitted

          We take reasonable steps to ensure personal information is handled appropriately when working with external service providers.

          8. Storage and Security

          We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification and disclosure.

          Personal information may be stored in secure electronic systems, email accounts and authorised business platforms.

          Access to personal information is restricted to authorised individuals who require it for legitimate operational purposes.

          We retain personal information for as long as reasonably necessary for the purposes for which it was collected, or as required by applicable laws and recordkeeping obligations.

          When information is no longer required, we take reasonable steps to securely destroy or de-identify it, where legally permitted.

          9. Overseas Storage and Disclosure

          Some technology and communication providers used by Kurrajong Kids may operate or store information outside Australia.

          Where personal information is disclosed to overseas recipients, we will take reasonable steps to meet applicable privacy obligations.

          Details of relevant overseas disclosures and recipient locations will be maintained in accordance with applicable privacy requirements.

          10. Accessing or Correcting Your Information

          You may request access to personal information we hold about you or request that inaccurate or outdated information be corrected.

          To make a request, please contact Kurrajong Kids using the details below.

          We may need to verify your identity before providing access to personal information.

          We will respond to requests within a reasonable timeframe and in accordance with applicable legal requirements.

          11. Privacy Concerns and Complaints

          If you have a concern about how Kurrajong Kids has collected, used or handled your personal information, please contact us.

          We will review your concern and work towards resolving it promptly and fairly.

          If you are dissatisfied with our response, you may be able to raise your complaint with the Office of the Australian Information Commissioner (OAIC), where it has jurisdiction.

          Further information is available at www.oaic.gov.au.

          12. Children’s Privacy

          Protecting children’s personal information is particularly important to Kurrajong Kids.

          Information relating to children is collected for legitimate enquiry, enrolment, educational, care and regulatory purposes.

          We take additional care when handling children’s personal and sensitive information and limit access to authorised individuals.

          Our broader service Privacy and Confidentiality Policy provides further guidance about the management of children’s and families’ information once enrolled.

          13. Changes to This Policy

          We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or legal obligations.

          The most recent version will be available on our website.

          14. Contact Us

          For questions, privacy requests or concerns, please contact:

          Kurrajong Kids Early Learning Centre
          Kurrajong Kids Pty Ltd
          1 Todd Circuit
          Leneva VIC 3691

          Website: www.kurrajongkids.com.au

          Email: kurrajongkidselc@gmail.com

          Phone: 0467 310 300